Legal
Privacy policy
Last updated 3 November 2026
This policy explains how Tropikane Ltd, trading as Tropex (“Tropex”, “we”, “us”), uses the personal information we collect through this website.
Who we are
Tropikane Ltd trading as Tropex is the controller of your personal information. We are registered in England and Wales, company number 12170853. Our registered office is International House, 10 Beaufort Court, Admirals Way, London, England, E14 9XL.
You can contact us about this policy or your personal information at info@tropex.co.uk.
What we collect
When you send an enquiry through our website, we collect the details you give us:
your name, email address and phone number
whether the lease is personal or business
the vehicle, lease term and annual mileage you’re interested in
anything you write in your message
When you visit the site, our website host also processes basic technical data, such as your IP address, browser type and the pages you view, so that it can deliver the site and keep it secure.
How we use it
We use your enquiry details to reply to you, talk through your options and prepare a lease quote. We use technical data to run the website and keep it secure.
Our lawful basis
Under UK data protection law we rely on:
taking steps at your request before entering into a contract, when we answer your enquiry and prepare a quote
our legitimate interests in responding to enquiries and in running and securing our website
Who we share it with
We share personal information with our website host and with service providers who help us run our business, only as far as they need it to provide their services to us.
If you decide to go ahead with a lease, we may need to share your details with others, such as finance or credit-check partners. We will tell you before we do this. We do not sell your personal information.
How long we keep it
We keep enquiry details for up to 24 months after our last contact with you. If you become a customer, we keep your information for as long as we need it to manage your lease and meet our legal obligations.
Your rights
Under UK GDPR you have the right to:
ask for a copy of the personal information we hold about you
ask us to correct information that is wrong or incomplete
ask us to delete your information
ask us to restrict how we use your information
object to us using your information based on our legitimate interests
ask for your information in a format you can take elsewhere
To use any of these rights, email info@tropex.co.uk.
How to complain
If you are unhappy with how we have used your information, please contact us first at info@tropex.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.